Introduction

This presentation will address three significant challenges facing Human Resources:

• Being viewed as a business partner vs. a team support member. 
• Move from reactionary (fill positions, deal with employee grievances and complaints) to providing proactive strategies and insight into the institution's total management and decision-making.
• Respond to inquiries faster and reduce decision-making time by using a scientific approach to measure and evaluate outcomesand open up about their true feelings in a respectful and dignified manner, where a person seeks answers rather than to prove a point.  It also makes it harder to understand why a person feels a certain way.

Areas Covered In The Webinar

• Participants will be able to define what Six Sigma means and how it can be applied to the HR process in a short amount of time.
• Participants will be able to implement the five major components of Six Sigma and understand why HR professionals should adopt these strategies.
• Participants will be able to leave with a template to use and three real-life case studies to review in establishing, implementing, modifying, and evaluating a Six Sigma strategy.
• Participants will be able to identify defects in their HR processes, implement the five major components of Six Sigma, and understand why HR professionals should adopt these strategies.

Why should you attend?

Over the last few decades, Six Sigma has emerged as the industry standard and Lean Management techniques to tackle these and other issues (defects) facing Human Resources.   This training provides opportunities through interactive online discussions to explore and establish best practices and answer real-life issues during the Q& A Segment of the training.

Who Will Benefit

This training will benefit supervisors, managers, executives, and those with Human Resources responsibilities.