Introduction

According to CareerBuilders (2010), by 2020, the US workplace population will be more diverse: 63percent white, 30 percent Latino, and 50 percent female. Furthermore, Four or even five generations, from Boomers to Generation 2020, will be working simultaneously and often in the same place of employment.

A more diverse workforce offers new challenges, referred to as “cultural wars.” How to Win Culture Wars in the Workplace addresses potential issues when various ideologies, beliefs, and values are not shared among employees and lead to conflicts. While employers can leverage the

experiences and backgrounds of a diverse workforce for a broader exchange of ideas, knowledge, and opportunities, this often is not the case. Instead, fighting, opposing political views, and incivility have become commonplace in many organizations, where the results are more important than the methods used to get them.

The solution in the past has been creating a compliance-driven work culture, where workers are compliant based on feeling afraid to share their honest opinion on a subject or ultimately holding their biases inside, in an attempt to be “politically correct, despite harboring ill feelings, prejudices and biases toward those who are different from us. 

When this occurs, it makes it difficult for employees to confront conflicts and open up about their true feelings in a respectful and dignified manner, where a person seeks answers rather than to prove a point. It also makes it harder to understand why a person feels a certain way.

Areas Covered In The Webinar

The key areas covered during this session are listed below:

• Strategies to help leaders manage uncertainty and anxieties, common in cultural miscommunications.
• Why if there is not a certain level of uncertainty, effective communication suffers from attributional overconfidence.
• A better understanding of healthy cultural traditions
• How to recognize unhealthy cultural patterns that create hostile working conditions if left unchecked.
• Develop the ability to organize talent so that employees know what is expected of them in specific situations.
• Techniques to better train employees to cope and deal with cultural uncertainty and complexity in the Workplace.

Why should you attend?

As employees, we spend more time on average with coworkers than we do with friends and many family members, making it essential to learn to form positive working relationships that do not hinder productivity, personal morale, and operational profitability. In addition, with advances in social issues and the passage of several civil rights legislation, the Workplace became more diverse and inclusive; employees were faced with a more significant potential for miscommunication and bias.

Human Resources Managers and executives are bombarded with complaints about Millennials wanting too much time off and Baby Boomers draining retirement and pension funds and then deciding to return to work after retirement at a high salary than before they retired.

Who Will Benefit

The is training will benefit managers and supervisors in any size organizations that deal with intergenerational staffing concerns.