Introduction

Every manager complains about their employees’ performance problems at some point in their career. Over the years, I’ve come to look at the challenge of problem performance a little differently. What I have come to accept is poor performance takes two players; the manager and the employee. And while it is always easier to focus our attention on the latter we must look at our own contributions to the performance issues and correct those.  

No matter what your title, from Team Leader to CEO, your own managerial behavior is all you can control. If you act in time, you can reverse negative situations. And even if you can’t, the skills you’ll learn in this webinar will give you the ability to begin your next employee relationship on a more productive, positive footing and strengthen a relationship with other employees.

In this webinar, we will follow a case study of a poor performer and which approaches worked and which failed, and why. The focus will be on each of us who has a poor performer and what we need to do differently. The basics of great management are universal and applying these in the case of a poor performer is critical. With persistence, poor performance can be turned around. When it cannot learn to help the person identify talents, which can be applied somewhere else. 

Learning Objectives

In this webinar you will learn how to:

Select for talent to match the job requirements

Develop a concrete, clear performance plan

Delegate don’t dump

Motivate individually and effectively

Coach for continuous performance improvement

Have the tough conversations

Seek your own coach and/or mentor

Help the employee find his or her correct path

Use HR appropriately

Why should you attend?

Anyone who has a poor performer or difficult employee

Team leaders, supervisors

Managers, directors

Executives, leaders

Aspiring managers at every level